Shipping Policy

ROYALISE

Last Updated : June 21, 2026

At ROYALISE, every order is handled with care and attention to detail. Many of our products are crafted specifically for each customer, ensuring an experience that reflects our commitment to quality, exclusivity, and refinement.

This Shipping Policy outlines how orders are processed, shipped, and delivered.

1. Order Processing

Once an order is successfully placed, it enters our order verification and production process.

As many ROYALISE products are prepared exclusively for the customer, processing times may vary depending on the edition and product type.

Estimated preparation timelines:

Edition Estimated Preparation Time
Silver Edition 7–10 Business Days
Gold Edition 10–14 Business Days
Diamond Edition 15–21 Business Days
Emerald Edition 21–30 Business Days
Platinum Edition 30–45 Business Days
Crown Edition 45–60 Business Days
Imperial Edition By Invitation / Special Arrangement

Please note that preparation time is separate from shipping transit time.

2. Shipping Locations

ROYALISE currently ships across India.

International shipping may be introduced in the future and will be subject to applicable customs regulations, duties, taxes, and shipping charges.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment is completed.

ROYALISE may offer complimentary shipping on selected products, editions, promotions, or order values at its discretion.

4. Delivery Timeline

Once an order has been dispatched, delivery timelines generally range between:

  • Metro Cities: 2–5 Business Days
  • Non-Metro Cities: 3–7 Business Days
  • Remote Areas: 5–10 Business Days

Actual delivery times may vary depending on:

  • Courier partner performance
  • Weather conditions
  • Public holidays
  • Government restrictions
  • Force majeure events

5. Order Tracking

Once your order is dispatched, you will receive:

  • Shipping confirmation email
  • Tracking number
  • Courier partner details

Customers may use the provided tracking information to monitor delivery status.

6. Address Accuracy

Customers are responsible for providing accurate and complete shipping information.

ROYALISE shall not be responsible for delays, failed deliveries, or additional shipping costs resulting from incorrect or incomplete address details provided by the customer.

7. Delivery Attempts

Courier partners may make multiple delivery attempts.

If delivery cannot be completed due to:

  • Incorrect address
  • Customer unavailability
  • Refusal to accept delivery

The package may be returned to ROYALISE.

Additional shipping charges may apply for re-dispatch requests.

8. Damaged Packages

If you receive a package that appears damaged:

  1. Take photographs before opening the package.
  2. Record an unboxing video whenever possible.
  3. Contact our support team within 48 hours of delivery.

This helps us investigate and resolve any issues efficiently.

9. Delayed Deliveries

While ROYALISE strives to meet all estimated timelines, delivery dates are estimates and not guaranteed.

ROYALISE shall not be held liable for delays caused by circumstances beyond our reasonable control, including:

  • Natural disasters
  • Weather disruptions
  • Transportation interruptions
  • Government actions
  • Strikes or labor disputes
  • Force majeure events

10. Lost Shipments

If a shipment is confirmed lost by the courier partner:

ROYALISE will, at its discretion:

  • Issue a replacement product, or
  • Provide a full refund

after completion of the courier investigation process.

11. International Orders (Future Availability)

For international shipments:

  • Customers may be responsible for customs duties, import taxes, and local charges imposed by their country.
  • ROYALISE is not responsible for delays caused by customs clearance procedures.

12. Contact Us

For shipping-related queries, please contact:

ROYALISE Customer Experience Team

Email: support@royalise.in
Website: www.royalise.in

Please include your Order Number for faster assistance.

ROYALISE

Beyond Luxury
Each ROYALISE creation is crafted with intention, precision, and care. Thank you for your patience as we prepare a product made exclusively for you.